1. Return Window You have [30/14] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items The following items cannot be returned or refunded:

• Custom-designed digital assets, website banners, or completed design services once work has commenced or files have been delivered.

• Items marked as "Clearance" or "Final Sale."

• Hardware items that have been installed, altered, or show signs of wear.

3. Damaged or Defective Items If your item arrived damaged or defective, please contact us within [3/5] days of delivery at [store@newmajster.com] with photos of the damage. We will arrange a replacement or full refund at no extra cost to you.

4. Shipping Costs You will be responsible for paying your own shipping costs for returning your item, unless the return is due to our error (e.g., defective or wrong item shipped). Shipping costs are non-refundable.

5. Refunds Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment. It typically takes [5–10] business days for the credit to appear on your account, depending on your card issuer's policies.